Help centre

For patients · Your account

Sign in with an emailed code

2 min read

You do not need a password. Type your email address and we send you a 6-digit code.

  1. 1Type the email address your practice has for you.
  2. 2Open the email from Clinid.
  3. 3Type the 6-digit code on the sign-in page.

The code did not work

If you asked for more than one code, use the one in the newest email. Codes stop working after a short time, and after too many wrong tries. Choose Send a new code when it appears.

No email arrived

Check the address you typed and your spam folder. Wait for Send a new code, then try again.

Still need help?

We usually reply within one working day, Monday to Friday. Already use Clinid? Message us from Help inside the app, so you don't have to explain who you are.

Please don't send patient names or clinical details.