Help centre
Short answers for practitioners and patients using Clinid.
For practitioners
Notes
- My note will not saveWhat the saving words near the note's buttons mean, and what to do when they say Could not save.
- Complete a note and add to it afterwardsWhere Complete note sits, adding to a completed note, and marking a note entered in error.
- Working with a poor connectionWhat is kept when you lose signal, and what needs a connection.
Plan and billing
Sign-in and security
Bookings
- Booking requests: approve, taken times and expired linksApproving a request, matching it to a patient record, and the messages patients may see.
- Booking rules: limit how far ahead patients can bookSet how far ahead and how soon patients can book online, which visits need approval, and who can change these booking rules.
For patients
Still need help?
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